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Beam Us a Message

We would love to hear your thoughts and queries.

Call Us Anytime During  store Hours or,

Email US at - general@plutoplants.ca

Have some questions? We’re here. Let’s talk.

    Store Our

    Monday to Saturday 11am – 10pm
    Sunday 11am to 7pm

    Frequently Asked Questions

    • Do I have to be home to receive my order?
    • If you choose same-day or express delivery at checkout, you will need to be home to receive your order and provide valid government-issued photo ID which proves you are 19 years of age or older.

      In response to COVID-19, Canada Post has temporarily changed its delivery method and may take longer than usual to deliver. They will not be delivering Pluto Plants orders to your door. Instead, Canada Post will leave a notice card directing you to a nearby Canada Post Office where you can pick up your order. To retrieve your order, you will need to show valid government issued photo ID to prove that you are 19 years of age or older and you reside at the shipping address of the order.

    • What’s the location of Pluto Plants?
    • 598 Queen St, Chatham, ON N7M 2J7

    • Will I have to show my ID when I receive my order?
    • Yes. If you choose same-day or express delivery at checkout, you will need to show valid government-issued photo ID which proves you are 19 years of age or older to the delivery driver.

      In response to COVID-19, Canada Post has temporarily changed its delivery method and may take longer than usual to deliver. They will not be delivering OCS orders to your door. Instead, Canada Post will leave a notice card directing you to a nearby Canada Post Office where you can pick up your order. To retrieve your order, you will need to show valid government issued photo ID to prove that you are 19 years of age or older and you reside at the shipping address of the order.

    • What's the difference between hemp and cannabis?
    • “Hemp” and “cannabis” are terms for the same species of plant, cannabis sativa. While the two have a similar appearance, the term “hemp” is used to classify cannabis plants that contain no more than 0.3% tetrahydrocannabinol (THC). As with cannabis, Health Canada regulates hemp production and controls the type of hemp strains that producers are allowed to grow. Health Canada reports that because these strains contain so little THC, the psychoactive cannabinoid in cannabis, they cannot produce the “intoxicating effect” typically associated with cannabis use.

    • Do hemp and cannabis produce different types of CBD?
    • In short, no. The molecule remains the same, regardless of which type of plant it comes from.

    • Do you have vegan or gluten-free edibles?
    • Regulations prohibit claims which reference special dietary requirements such as vegan or vegetarian. However, indicating possible allergens, gluten, or sulphites is a mandatory labelling requirement for all edible products. See nutritional label for a full list of ingredients.

    • How can I safely dispose cannabis?
    • To help protect others, especially children or youth, Health Canada suggests that you make cannabis unfit for consumption prior to disposing it. One method of disposing cannabis is to blend the cannabis with water and mix it with cat litter, to mask the odour, and then place it in your regular household garbage.

    • Is it unhealthy to inhale cannabis smoke?
    • Inhaling smoke of any kind can lead to lung damage and respiratory problems. Certain smoking practices such as deep-inhalation or holding one’s breath increases these risks. It is known that cannabis smoke contains chemicals and tar that are similar to tobacco smoke.
    • Does cannabis consumption lead to other drug use?
    • There is limited evidence that suggests cannabis use is likely to precede the use of other legal and illicit substances and the development of addiction to other substances. The majority of people who consume cannabis do not go on to use other harder substances, such as stimulants or opioids.

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